CLOUDEDGE SOLUTION will retain your personal data for the period necessary to fulfil the purposes outlined in the Privacy Policy which is available on the official website of CLOUDEDGE SOLUTION.
You accept that CLOUDEDGE SOLUTION can’t specify the period for which your personal data will be retained.
CLOUDEDGE SOLUTION will destroy or de-identify your personal data if it is no longer needed for the purpose for which it was collected or disclosed in terms of applicable law.

Warranty policy
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CLOUDEDGE SOLUTION represent and warrant that we have the right to license the licensed software/services and that the licensed software will operate substantially.
You acknowledge that the software/services cannot be guaranteed error-free.

You acknowledge that such error or errors shall not constitute a breach of the agreement. And that CLOUDEDGE SOLUTION is not liable for any kind of the liabilities arising out from such errors.

You acknowledge that you have exercised independent judgment in acquiring/purchasing the services /software. And that you are not under any false influence of any representative or publicity materials produced by CLOUDEDGE SOLUTION.

You accept that no warranties are demanded except if it is w.r.t the breach of terms & conditions as defined in this policy.

Shipping / Return / Refund Policy
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Our all services/software will be rendered/ delivered online.
On-site support can only be offered in extreme cases (We can arrange a local tech or wave out the money for local tech required in rare case’s)
Please don’t expect any physical delivery.
You can get your quotes by calling us and our agent will time-time discuss you or show you progress of project online.
We do not guarantee the time frame for any project to be done as we always want to do it asap but it depends on various factors.
You are only entitled for a Full-Refund if the project gone wrong or it is not as per your requirement described in early meeting (if claimed within 15-days from the date of completion of project).

Further, in such case, Refund is entitled if and only if you have officially communicated to CLOUDEDGE SOLUTION via email or phone within 15-days from the date of completion of project and the technical team has verified that your project is not as per described. When these requirements are met then only Full-Refund is entitled.

You accept that in no case Refund Matter is escalated to any legal entity or body in your jurisdiction.

Note: Email or phone for the Refund Communication is available on the website.

We, CLOUDEDGE SOLUTION guarantee that situation of a Refund will seldomly arise. It is a rare case with us. We ensure you that our product, service, and assistance will never let you knock the doors of Refund.